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table lamp online sale

RETURNS/EXCHANGES

RETURN POLICY

Last updated November 30, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within twenty one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@sekekama.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

www.sekekama.com
Attn: Returns
RMA #
P.O Box 427
Atlanta, GA 30329
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty one (21) days from the receipt of your item to process your return or exchange.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Damaged or show of use. Should be in same exact condition as received or in perfect non-used condition otherwise.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

● A 8% restocking fee will be charged for all returns.
● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
info@sekekama.com

Sekekama stems from the name of an authentic massive lion in the harsh environs of Africa.